While househelps play a critical role in running households, they face long-standing challenges of unclear expectations, poor communication, and a lack of professionalism in the employer–employee relationship.
This practical guide is designed to bring structure, clarity, and dignity to domestic work. While househelps play a critical role in running households, they face long- standing challenges of unclear expectations, poor communication, and a lack of professionalism in the employer–employee relationship. The book provides step-by-step guidance on hiring and onboarding, establishing house rules, and setting daily and weekly routines. It offers detailed standards for common chores such as cleaning, and cooking, while also providing guidance on childcare, health and safety measures, and legal rights and entitlements in accordance with Kenyan laws. It seeks to position domestic work as dignified and essential, urging both employers and househelps to build mutual trust, fairness, and accountability.